Overview
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This specialization is intended for career starters and changers who are seeking to develop sales skills. Through three courses, you will cover strategies for obtaining an IT sales role, establishing trust, qualifying opportunities, creating value propositions, and gaining the customer's commitment -- all of which will prepare you to work as an inside sales representative.
Syllabus
Course 1: What Does IT Sales Entail?
- Offered by Dell. Welcome to the Dell Technologies “What Does IT Sales Entail?” course. This is the first course in a series of courses ... Enroll for free.
Course 2: Setting Up Your Sale
- Offered by Dell. Welcome to the Dell Technologies “Setting Up Your Sale” course. This is the first course in a series of courses designed ... Enroll for free.
Course 3: Selling with Confidence
- Offered by Dell. This course is designed to give the learner the confidence to complete the sale by providing business value, while teaching ... Enroll for free.
- Offered by Dell. Welcome to the Dell Technologies “What Does IT Sales Entail?” course. This is the first course in a series of courses ... Enroll for free.
Course 2: Setting Up Your Sale
- Offered by Dell. Welcome to the Dell Technologies “Setting Up Your Sale” course. This is the first course in a series of courses designed ... Enroll for free.
Course 3: Selling with Confidence
- Offered by Dell. This course is designed to give the learner the confidence to complete the sale by providing business value, while teaching ... Enroll for free.
Courses
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Welcome to the Dell Technologies “Setting Up Your Sale” course. This is the first course in a series of courses designed to prepare you for a career in Sales. The first course provides an overview of sales careers and how to prepare for those careers, while providing foundational professional skills and the basics of an IT sales campaign. Learning Objectives By the end of this course, you will be able to: - Describe the importance of regular customer research Identify the various sources of information involved in customer research. - Identify the factors that are key for establishing credibility & trust with customers (and what happens without it) Adopt a mindset of building trust with customers. - Identify the five key areas for establishing rapport. - Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner. - Describe the benefits of As A Service (aaS) models. - Describe the reasons that digital transformation is important to organizations. - Describe key data center technologies. - Describe the relationship between software and external hardware in the functioning of a computer. - Identify the key components of a computer. - Apply probing and drill-down questioning to uncover further important customer information. This course is primarily aimed at people who are interested in beginning a career in IT Sales and as such, learners are not required to have prior sales or technical experience. This course is recommended for students looking to begin their career as well as those who are looking for a career change or transition.
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Welcome to the Dell Technologies “What Does IT Sales Entail?” course. This is the first course in a series of courses designed to prepare you for a career in Sales. This course provides an overview of sales careers and how to prepare for those careers, while providing foundational professional skills and the basics of an IT sales campaign. By the end of this course, you will be able to: -Describe the sequence and significance of each stage of the sales process -Identify and apply principles of professional communication -Communicate relevant information about their background, education, skills and experience in a concise format -Identify and demonstrate effective strategies for qualifying opportunities This course is primarily aimed at people who are interested in beginning a career in IT Sales and as such, learners are not required to have prior sales or technical experience. This course is recommended for students looking to begin their career as well as those who are looking for a career change or transition.
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This course is designed to give the learner the confidence to complete the sale by providing business value, while teaching the ins and outs of overcoming objections and going for the close. This course is primarily aimed at people who are interested in beginning a career in IT Sales and as such, learners are not required to have prior sales or technical experience. This course is recommended for students looking to begin their career as well as those who are looking for a career change or transition. After completing this course, you will be able to: -Communicate the ways that a proposed solution will deliver business value -Evaluate the relationship between value propositions and buyer motivations -Identify the four key components of a value proposition. -Identify common types of customer objections. -Use three step approach (acknowledge, understand, respond) to address customer issues. -Build and deliver a value proposition as a way to secure customer commitment. -Identify best practices for keeping control of the call. This is the third course in the Develop with Dell: IT Sales Specialization.
Taught by
Develop with Dell