Creative Problem Solving: Design Thinking in Health and Social Care

I highly appreciate this introductory/teaser course to design thinking as a problem-solving tool in the healthcare setting. While I have casually heard of "design thinking" many times in the past, taking this online offering is my first formal attempt to understand this process or system or perspective. As an added bonus, this course focuses on my field of work/interest. The treatment of the material is superb as far as the target audience is concerned: a streamlined list of essential jargon is retained to make the newbie student feel welcome, while a huge chunk of the discussion is through an easy-to-digest case that drives important points across. The material also highlights the relatively unique setting of health and social care as far as creative problem solving is involved, which I generally agree on - the inflexibility, the ever-worsening resource and capital constraints, the skepticism towards new perspectives in favor of traditional practices, and the complexity & volume of interactions that must be considered. The course left me more interested to learn more about the topic and to participate in such endeavors should I encounter them in my locality.