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Microsoft

Marketing, Communication, and PR

Microsoft via Coursera

Overview

This course will equip you with the essential skills to integrate marketing and PR strategies, craft compelling messages, and utilize AI tools for optimal campaign execution. In this course, you will: • Define the core principles of marketing communication and its relationship with public relations, identifying both the synergies and key differences between the two disciplines in achieving communication goals. • Identify the various components that make up an integrated PR campaign, developing strategies for effectively integrating multiple communication channels and touchpoints to deliver a cohesive message across the campaign. • Describe the power of storytelling in crafting compelling PR messages that resonate with target audiences, constructing engaging narratives tailored to various PR scenarios. • Use AI tools to enhance the effectiveness of communication and storytelling strategies, comparing traditional approaches with AI-assisted methods for communication and storytelling. • Develop a comprehensive blueprint for an effective campaign that applies your understanding of integrated PR campaigns and storytelling, integrating the streamlining of key PR processes using AI tools to optimize campaign execution. By the end of this course, you will have a deep understanding of how to combine marketing and PR principles, create engaging and impactful stories, and leverage AI tools to enhance your strategies.

Syllabus

  • Introduction to Marketing Communication
    • This module introduces how marketing communication and public relations work together. You identify marketing communication components and explore the intersection between PR and marketing. You then delve into methods for conducting target audience research and how to integrate these findings into PR campaigns.
  • Storytelling for PR
    • In this module, you explore the role of storytelling in crafting impactful PR messages. You discover storytelling's power to emotionally engage audiences and create compelling narratives for various PR scenarios. The module also details techniques for constructing and tailoring stories to different platforms and audiences. Finally, it addresses ethical considerations and best practices to ensure accuracy and avoid misinformation in PR storytelling.
  • Integrated PR Campaigns
    • This module dissects the components of integrated PR campaigns and formulates strategies for combining multiple channels and touchpoints. You learn about the role of consistency in multi-channel strategies, integrating digital and traditional media, events, and direct engagement. You explore strategic planning, optimizing channel selection, and measuring campaign impact through data analysis.
  • Leveraging AI for Targeted Communication and Storytelling in PR
    • This module explores the potential of AI tools for enhancing communication and storytelling in PR. It compares traditional and AI-assisted approaches, highlighting the benefits and limitations of each. The module covers AI-assisted content creation, maintaining creativity in AI-driven storytelling, and future applications of AI in PR strategies.
  • Developing an Integrated PR Campaign
    • In the final module, you will apply the concepts, strategies, and skills you have learned by developing an integrated PR campaign.

Taught by

Microsoft

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