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Coursera

Introduction to Hotel Room Inventory Management

via Coursera

Overview

This course provides a thorough guide to managing hotel room inventory effectively, designed for front-line hotel staff, entry-level revenue managers, and hospitality professionals seeking to enhance their revenue management skills. No prior experience in revenue management is required. However, a basic understanding of hotel operations and a familiarity with hotel software systems will be beneficial. This course provides a thorough guide to managing hotel room inventory effectively. Learn how to determine physical availability, optimise your room mix, and implement strategic overbooking practices to maximise revenue and guest satisfaction. You will also explore availability controls and learn how to set appropriate overbooking limits to achieve optimal occupancy and profitability.

Syllabus

  • Hotel Room Inventory Management
    • This module explores the critical concepts of hotel room availability and overbooking. You'll learn how to determine physical availability, manage room inventory, and implement strategic overbooking practices. Explore the impact of overbooking strategies, learn how to set appropriate limits, and understand how to utilise availability controls to optimise revenue and guest satisfaction.

Taught by

Dubai College of Tourism

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