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Coursera

Fundamentals of Internal Business Communications

Coursera Instructor Network via Coursera

Overview

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Welcome to your course on Internal Business Communications. In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization. We’ll look at communication strategies and theories, but the course is immensely practical so you’ll learn many tips you can use immediately. The course gives you the right tools to improve your company’s comms. In today’s ever-changing business world, knowing how to use the correct channels is vital. We’ll also consider the different needs of your many audiences. You’ll learn to craft messages that are clear and compelling. This course is relevant for all professionals who want to improve comms for everyone at their company. You’ll be empowered to build a communications culture that engages leaders, gives employees a voice and engages stakeholders. This course if for everyone who has to communicate at work – that includes team leaders, project managers, department heads, corporate executives and communications officers. Everyone at work will benefit hugely from this course! Prerequisites for this course include a basic understanding of business operations and familiarity with the role of communication in business. Additionally, participants should come with a willingness to improve their communication skills and a desire to foster a more effective working environment. In this course, learners will master the principles of effective internal communication and its role in business success. They'll develop practical skills for implementing strategies that ensure clarity, transparency, and engagement within organizations. By course end, participants will apply these skills in real-world scenarios, fostering a collaborative and productive working environment.

Syllabus

  • Fundamentals of Internal Business Communications
    • Welcome to your course on Internal Business Communications. In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization. We’ll look at communication strategies and theories, but the course is immensely practical so you’ll learn many tips you can use immediately.

Taught by

Andreas Loizou

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