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Coursera

Design Thinking for Data Professionals

Fractal Analytics via Coursera

Overview

This course provides a comprehensive understanding of Human-Centered Design (HCD) principles and practices. Participants will analyze cognitive and emotional factors influencing decision-making, apply HCD principles in product development, and develop skills in effective user research. They will learn to generate ideas using brainstorming techniques and create prototypes for user testing. By the end, participants will demonstrate proficiency in creating user-centric products validated through testing.

Syllabus

  • Human Centered Design and Empathy
    • Ever wondered how decisions are made? Explore the psychology behind decision-making, unveiling the factors that influence choices. Delve into empathy's role in human connection, understanding its profound impact on relationships. Learn about Human-Centered Design, prioritizing user needs for effective solutions. Dive into its process, breaking down steps like ideation and prototyping to foster innovation. Through understanding these concepts and processes, unlock the keys to creating solutions that truly resonate with people's needs and aspirations.
  • Phase 1: Research
    • Welcome to User Research! Here, we explore understanding user needs and behaviors. Learn why grasping context is crucial and get equipped with tools and methods. Dive into various areas of inquiry, seeking insights to inform design decisions. Conduct your research diligently, gathering valuable data to drive user-centered solutions. With careful examination and empathy, we pave the way for creating impactful designs that resonate with users' needs and aspirations.
  • Phase 2: Synthesis
    • Welcome to the Synthesis phase, where insights converge to shape solutions. Begin by structuring information to distill key points effectively. Group related data into clusters to gain clarity and identify patterns. Define user needs to guide design decisions, ensuring solutions meet real-world requirements. Then, challenge assumptions and reframe problems to unlock innovative approaches. Join us in this transformative journey as we synthesize diverse perspectives and pave the way for impactful design solutions that resonate deeply with users and address their evolving needs with empathy and creativity.
  • Phase 3: Ideation
    • Welcome to Ideation! Here, we brainstorm lots of ideas. Then, we group them to find patterns. After that, we choose the best ones based on what's doable and helpful. Join us in this journey of creativity and problem-solving, where together, we aim to find practical solutions to real challenges. Let's collaborate to turn our ideas into actionable plans that truly make a difference in people's lives. Together, we can innovate and create positive change in the world around us.
  • Phase 4: Experimentation
    • In the experimentation phase of Human-Centered Design, we refine ideas by testing them with real users to create better solutions. This phase emphasizes rapid prototyping and feedback gathering to validate assumptions. Topics covered include Introduction to Experimentation, Idea Elaboration, Prototype Development, and Testing. It's a critical stage where ideas transform into tangible solutions, ensuring they meet user needs effectively and efficiently. Get ready to innovate and iterate towards impactful outcomes!

Taught by

Khushboo Vartak and Shikha Kanakia

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