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Coursera

Advanced Usability and Accessibility Practices

Board Infinity via Coursera

Overview

Course Description: This course offers a comprehensive exploration of usability testing, a critical aspect of software development focused on ensuring that products meet user needs effectively and efficiently. It delves into advanced usability practices, including usability reviews, user surveys, and standardized questionnaires, which are essential for enhancing user experience. The course also provides in-depth insights into selecting appropriate methods and understanding the roles and responsibilities of various team members involved in usability testing. Through theoretical knowledge and practical examples, learners will develop advanced skills to conduct thorough usability evaluations and implement effective accessibility practices, thereby improving the overall quality and user satisfaction of software products. Learning Objectives: 1. Conduct usability reviews using various techniques, such as heuristic evaluations and cognitive walkthroughs. 2. Design, administer, and analyze user surveys to gather meaningful user feedback. 3. Select appropriate usability testing methods and understand the roles and responsibilities of team members. 4. Apply advanced collaboration techniques to enhance team effectiveness in usability testing. Target Audience: This course is designed for software testers, usability analysts, UX designers, product managers, developers, and professionals involved in software development who seek to deepen their understanding of advanced usability and accessibility practices. It is suitable for individuals looking to enhance their expertise in usability testing methodologies and collaborative practices.

Syllabus

  • Usability Reviews
    • This module introduces learners to the various approaches to usability reviews, including heuristic evaluation, cognitive walkthrough, and expert review. Learners will learn how to plan, conduct, and document usability reviews, with a focus on real-world case studies and best practices.
  • User Surveys
    • This module focuses on the design and implementation of user surveys, including the use of standardized questionnaires. Learners will explore survey design principles, methods for administering surveys, and techniques for analyzing survey results. The module equips learners with the skills needed to gather and interpret user feedback effectively.
  • Selecting Appropriate Methods and Roles
    • This module covers the selection of appropriate usability testing methods and the roles and responsibilities within a usability testing team. Learners will learn how to choose the right methods for different testing scenarios, understand the roles of team members, and foster effective collaboration to ensure successful usability testing outcomes.

Taught by

Board Infinity

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