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Project Team Leadership: Building Commitment Through Superior Communication (Live Online)

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Overview

The demands of a project leadership role are unique. You must learn how to serve both the needs of your team members with the needs of the project—not an easy task. Project leadership requires a blend of soft skills, such as communication and motivation, along with the bottom-line capabilities of project management.This workshop will teach you how to master the project leadership skills that can help you build team commitment and create a more predictable project environment.Who Should Attend:Mid- to high-level project and program managers and directors.How You Will Benefit:Build high-performance teams that can lead projects to successful implementationKeep the team on track through team consensus and conflict resolutionMinimize communication misunderstandingsPrevent team “break-ups” by using constructive feedbackAchieve better results through clear, open and honest communicationOptimize time, money and resources by putting the right people on the right projectsWhat You Will Cover:The ins and outs of communication skillsTeam dynamics: what’s unique about project teamsConflict management…successful team behaviorsHow to delegate and run effective meetingsCommunicating during project implementation and closure: conveying appreciation…what to do when crisis hits…performance reportingNegotiating agreements: a PM’s sources of powerAchieving commitment and creating project successesOutlineLearning Objectives:Build a High-Performing Team and Create Commitment to Assist Your Team in Meeting Its DeadlinesCommunicate More Clearly Within the Project Environment, Including Giving and Receiving Constructive FeedbackDelegate More Successfully as a Project ManagerFacilitate Effective Meetings, Including Presenting an Options Paper to Get the Team or Stakeholders to Make a DecisionManage Various Types of Communications Throughout the Project Life CycleResolve Conflicts to Keep Team Committed and on TrackNegotiate More Effectively, Understanding How to Better Utilize Various Influencing StylesLeading in Today’s Project Environment:Understand the Need for Project Management and How Its Application Has Changed over the YearsAnalyze Project Failures at a Greater Depth of UnderstandingDefine What Project Success, High Commitment, and Superior Communication Mean and How They Relate in Your WorldIdentify the Key Leadership Skills Needed By a Project Manager and Assess Your Own StyleThe Ins and Outs of Communication Skills:Utilize Different Communication Techniques to Communicate with Your Project Stakeholders and Team Members in a Clear, Concise WayGive and Receive Constructive Feedback, Especially During Times of Anger, Disappointment, and FrustrationUnderstand and Experience the Fact That the Same Words Can Mean Different Things to Different PeopleUnderstand the Different Methods of Communicating Within a Project Team and Minimize the Barriers to CommunicationUnderstanding Team Dynamics:Identify the Characteristics of High-Performing, Spirited TeamsAssess the Phase That You Are In and Your Project Team Is In, Using the Team Spirit Process of DevelopmentUnderstand Conflict, the Role It Plays in Teams, Your Conflict Style, and Methods to Deal with ItMediate Disputes Between Your Project Team Members to Assess Your Team and Determine Possible Actions to Improve Team BehaviorsCommunication During the Project Definition and Planning Phases:Identify Your Key Stakeholders and Interview Them to Gather Their Wants and NeedsCommunicate with the Project Team and Stakeholders During Phase 1 (Project Definition) and Phase 2 (Planning) of the ProjectUnderstand the Three Levels of Communication Surrounding a Project“Let Go of the Work” and Delegate More SuccessfullyCommunication During Project Implementation and Closure:Communicate and Report Status During Project Implementation to Both Team Members and Stakeholders in a Way That Minimizes the Chance of MiscommunicationsHold Effective Team Meetings and Obtain Feedback from Team MembersUnderstand “Consensus” and How and When to Use It with Project TeamsRe-plan the Project When It Is in Crises and Present Options to Stakeholders in a Way That Optimizes the Chance That They Will Make a DecisionNegotiating Agreements:Identify and Utilize Key Skills, Strategies, and Tactics Needed to Successfully Manage the Negotiation ProcessUnderstand a Project Manager’s Sources of Power and Analyze Your Ability to Influence OthersOrganize a Negotiation Using the Five Stages of the Negotiation ProcessWrap-Up: Effective Project Leadership:Understand the Team Dynamics That Effective Project Managers Are Trying to Create in Order to Create a Highly Committed Team and More Project SuccessesChoose and Implement Some Tips in Creating Positive Team DynamicsReturn to Work and Implement Some Ideas from This Course

Taught by

American Management Association

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