Process Management: Applying Process Mapping to Analyze and Improve Your OperationThis process management seminar provides you with proven tools to successfully implement business improvements including process mapping techniques…documentation of standard operating procedures…and value-added vs. nonvalue-added activity analysis to successfully implement process management improvements.Who Should AttendSenior and midlevel managers responsible for process mapping and process quality improvement…industrial engineers, IT analysts and design specialists and VPs of manufacturing.How will you BenefitIdentify process management improvement opportunitiesManage bottlenecks to enhance workflow and productivityDetermine if nonvalue-added operations should be outsourcedUse process management to know where excess levels of inventories can be reduced or eliminatedAchieve more realistic and effective scheduling based on process lead-time dataKnow how each process relates to the whole operationWhat You will CoverCritical success factors for process management improvement projectsIssues: business process elements…typical business processes… measuring and controlling performanceUsing project management techniques to improve processesProcess mapping: collecting the dataAnalyzing the data and identifying desired improvementsWhy standard operating procedures (SOPs) are importantCultural and organizational issues and barriers
Overview
Taught by
American Management Association