Developing Your Emotional Intelligence (Live Online)

Leverage emotional intelligence training to position yourself for personal, team, and organizational successWho Should Attend:Anyone who wants to maximize their performance, as well as personal and business success, by increasing emotion management and self-understanding through Emotional Intelligence skills.Without strong and effective relationships in business, today’s fast-paced, team-based and global work environments can’t function with peak efficiency. Maximum results will not be achieved. Emotional Intelligence (EI) competencies are at the heart of effective workplace relationships and productivity. Today we use EI as an integrated set of skills that underpin highly effective, fast-reacting and innovative organizations.This emotional intelligence seminar emphasizes the practical application of EI concepts rather than just focusing on theory. Through your active participation, you will learn and practice the EI skills that are the core of achieving personal awareness, connecting with others, managing stress, engaging healthy conflict and collaboration, and exhibiting resilience and optimism.Certificate Programs include additional post-course resources:On demand lessons to reinforce key skillsBest practice skill refreshersArticles offering practical tips and tacticsHow you will benefit: Recognize and consciously use emotional data that shapes your professional behavioral responses Identify and manage emotional behaviors that impact your work-based relationships and situations Integrate empathy to promote strong team player attributes and communication Apply emotional insights to decipher and better manage yourself within the organization Implement emotionally intelligent insights to improve personal decision making and professional contributionsWhat you will cover:Expanding Emotionally Intelligent Personal AwarenessIdentifying and naming emotions and their levels of intensityAnalyzing emotions from their cognitive and physiological manifestationsRecognizing emotional igniters and applying emotionally intelligent regulation strategiesDeveloping Relationships and Personal Impact through Emotional IntelligenceIdentifying the impact our emotional intelligence has on connecting with othersApplying emotionally intelligent communication skills to relationship building and maintenancePracticing listening skills that build and maintain empathyDemonstrating Emotionally Intelligent Stress Management and ResilienceRecognizing stress as a complex set of emotional and physical responses that can have varied resultsPracticing proactive stress management techniques to stay emotionally well balancedDefining resilience and how it impacts effectiveness at workAchieving Healthy Conflict and Collaboration Through Emotional IntelligenceRecognizing the central role of relationship development and maintenance in achieving healthy conflictIdentifying emotionally intelligent strategies for maintaining healthy conflictDemonstrating a collaborative attitude at work through application of emotional intelligenceBringing It All TogetherSynthesizing emotionally intelligent competencies to address complex EI challenges and opportunitiesSpecial Feature:Senior managers and leaders who want to apply EI skills to their leadership roles should register for Leading with Emotional Intelligence (seminar #2133).Course Outline:LEARNING OBJECTIVESRecognize and Consciously Use Emotional Data That Shapes Your Professional Behavioral ResponsesIdentify and Manage Emotional Behaviors That Impact Your Work-Based Relationships and SituationsIntegrate Empathy to Promote Strong Team Player Attitudes and CommunicationApply Emotional Insights to Decipher and Better Manage Yourself Within the OrganizationImplement Emotionally Intelligent Insights to Improve Personal Decision Making and Professional ContributionsLESSON ONEExpanding Emotionally Intelligent Personal AwarenessIdentify and Name Emotions and Their Levels of IntensityAnalyze Emotions from Their Cognitive and Physiological ManifestationsRecognize Emotional Igniters and Apply Emotionally Intelligent Regulation StrategiesLESSON TWOEngaging EI Relationships and Personal ImpactIdentify the Impact Your Emotional Intelligence Has on Connecting OthersApply Emotionally Intelligent Communication Skills to Relationship Building and MaintenancePractice Listening Skills That Build and Maintain EmpathyDemonstrating Emotionally Intelligent Stress Management and ResilienceRecognize Stress as a Complex Set of Emotional and Physical Responses That Can Have Positive and/or Limiting ResultsPractice Proactive Stress-Management Techniques to Stay Emotionally Well BalancedDefine Resilience and How It Impacts Effectiveness at WorkLESSON THREELeveraging Healthy Emotionally Intelligent Conflict and CollaborationRecognize the Central Role of Relationship Development and Maintenance in Achieving Healthy ConflictIdentify Emotionally Intelligent Strategies to Maintain Healthy ConflictDemonstrate a Collaborative Attitude at Work Through the Application of Emotional IntelligenceBringing It All TogetherSynthesize Emotionally Intelligent Competencies to Address Complex EI Challenges and Opportunities