AWS Managed Services (AMS) operates Amazon Web Services (AWS) on customers’ behalf. AMS provides a secure and compliant AWS Landing Zone, a proven enterprise operating model, ongoing cost optimization, and day-to-day infrastructure management. In this course, you will learn how AMS manages requests for change (RFCs).
Intended audience
This course is intended for:
- Partners
- Customers
Course objectives
In this course, you will learn how to:
- Describe the purpose of the AMS change management process
- Identify the steps of the change management process
- Explain the lifecycle of an RFC
Prerequisite
We recommend that attendees of this course have the following prerequisite:
- Basic understanding of AMS services
Delivery method
This course is delivered through:
- Digital training
- Video
Duration
- 30 minutes
Course outline
This course covers the following concepts:
- Purpose of the change management process
- Steps in requesting an RFC
- Lifecycle of an RFC
