In this course, you will learn how to gather information about Amazon Simple Storage Service (Amazon S3). Use this information to help troubleshoot common issues and provide effective support case details if you need to escalate to Amazon Web Services (AWS) Support.
This course will empower you to independently address support issues and potentially expedite resolution through shared troubleshooting approaches. This training content will supplement, not supplant, existing customer-facing documentation. It is intended to proactively provide opportunities to familiarize yourself with available content and approaches before an emergency need arises.
After this course, you will be able to:
• Recognize and resolve issues with Amazon S3.
• Employ best-practice troubleshooting methodologies when investigating Amazon S3 issues.
• Locate and apply available AWS Support documentation to Amazon S3 issues.
• Recognize and record relevant information to escalate Amazon S3 issues to the AWS Support team.
To begin this course, choose START COURSE. To advance to a specific topic, pick from the following lesson titles. For further information about how to use this course, choose the How to Use This Course lesson.
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• How to Use This Course
Introduction
• Overview of Amazon S3
• Gathering Information with the AWS Management Console
• Monitoring Amazon S3
Troubleshooting
• General Problem Determination
Troubleshooting 403 HTTP errors
• Troubleshooting 403 HTTP Errors
• 1. Checking IAM and Bucket Policies
• 2. Checking Bucket Settings
• 3. Checking AWS Organizations Service Control Policy
• 4. Checking Interface or Gateway VPC Endpoints
• 5. Other Checks
Troubleshooting other errors
• Troubleshooting 500 HTTP Errors
• Troubleshooting 503 HTTP Errors
• Troubleshooting Lifecycle Actions
• Troubleshooting Replication
Getting help
• Resources
• Support
• Feedback
