In this course, you will learn how to view important information about troubleshooting Amazon Elastic Kubernetes Service (Amazon EKS). You can use this information to help troubleshoot common issues and provide effective support case details if you need to escalate to Amazon Web Services (AWS) Support.
- Course level: Intermediate
- Duration: 1 hour
Activities
This course includes presentations, troubleshooting scenarios, and helpful resources.
Course objectives
In this course, you will learn to:
- Recognize and resolve issues with Amazon EKS
- Employ best-practice troubleshooting methodologies when investigating Amazon EKS
- Locate and apply available AWS Support documentation for Amazon EKS
- Recognize and record relevant information to escalate Amazon EKS support
Intended audience
This course is intended for:
- Engineers who manage Amazon EKS clusters
Prerequisites
We recommend that attendees of this course have:
- Basic knowledge of the AWS Management Console and Amazon EKS clusters
Course outline
How to Use this Course
Finding Information about Your Cluster
Gathering Information from the Command Line Interface
Additional Tips and Tricks
Monitoring Amazon EKS
Troubleshooting Methodology
Troubleshooting: DNS Resolution Issues in an Amazon EKS Cluster
Troubleshooting: Node Not Ready or Not Joining the Cluster
Troubleshooting: IAM Roles for Service Account Issue
Troubleshooting: Pod Status
Getting Help
Resources
Feedback
