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Coursera Project Network

Agile Project: Product Prototype Touchpoint Analysis in Miro

Coursera Project Network via Coursera

Overview

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By the end of this guided project, you will be fluent in creating wireframe porotypes for Agile projects based on previous project phases. This will enable you to map the product features and add value to how the customer/user will experience the product or service. You will learn how to encapsulate the needs and wants of the customer persona in the product. This is essential for generating positive results for your business venture. Furthermore, this guided project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in Agile Project Management with Miro to shape the development roadmap of products and services. We will practice critically how Epics, User Stories, Personas, and Customer journey phases become valuable input for creating functionality for products and services. Please see the guide for creating a free account with Miro in the Resources section.

Syllabus

  • Project Overview
    • By the end of this guided project, you will be fluent in mapping wireframe protypes for Agile projects to various touchpoint elements. This will enable you to identify and classify the required changes to the prototype based on the required elements for each phase of the customer journey with the product/service. Classifying a product based on the touch point elements helps map the value to the customer and how they will experience the product or service. This is essential for generating positive results for your product development. Furthermore, this guided project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in Agile Project Management with Miro to shape the development roadmap of products and services.

Taught by

Jasper Albert

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