Dartmouth Health Continuing Education for Professionals Home, The 2022 Holistic Care Webinar “ Combustion Avoidance: Communication Strategies to Prevent Interpersonal Conflict, 5/4/2022 12:00:00 PM - 5/4/2025 1:00:00 PM,
Healthcare workers are facing unprecedented levels of stress and burnout. These experiences have a profound effect on our ability to communicate effectively and to care for ourselves and others. This seminar will provide an enhanced understanding of the impact of stress, how to identify when communication is compromised, and the importance of redirecting interactions by responding from a place of calm and focus.
Presenter
Karen Gray CH, RN
Owner, Green Mountain Hypnosis, Lebanon, NH
Learning Outcome
At the conclusion of this learning activity, (at least 75% of) participants will be able to utilize effective conversation strategies to reduce interpersonal conflict.
Bibliographic Material
- Conflict and stress in hospital nursing: Improving communicative responses to enduring professional challenges. Taylor & Francis. (n.d.). Retrieved May 24, 2022, from https://www.tandfonline.com/doi/full/10.1080/10410236.2015.1007548?scroll=top&needAccess=true
