Completed
Intro
Class Central Classrooms beta
YouTube videos curated by Class Central.
Classroom Contents
Perfect Phrases for Difficult Medical Situations - The Toolbox - The Advanced EM Boot Camp
Automatically move to the next video in the Classroom when playback concludes
- 1 Intro
- 2 Approach This
- 3 Communication is Key
- 4 Nonverbal Communication
- 5 frustrated
- 6 facial expressions
- 7 open face
- 8 body posture
- 9 sit down
- 10 posture
- 11 open gestures
- 12 eye contact
- 13 studies
- 14 space
- 15 voice
- 16 touch
- 17 nonverbal vs verbal
- 18 address inconsistencies with patients
- 19 active listening
- 20 listen to what they say
- 21 privacy
- 22 destress
- 23 stay calm under pressure
- 24 meditation
- 25 dont do that
- 26 specific patient situations
- 27 patient encounter
- 28 Disney approach
- 29 Addressing concerns
- 30 touchstone encounters
- 31 verbal communication
- 32 keeping people informed
- 33 discharge
- 34 angry and demanding
- 35 its not about you
- 36 out of concern
- 37 anxious
- 38 flat out
- 39 the ER
- 40 suchandsuch
- 41 Key Phrases
- 42 Alternative Phrases
- 43 Managing Up
- 44 Rules of Thumb
- 45 The EHR
- 46 Perfect Phrases
- 47 Crucial Confrontations
