Completed
Engagement is the key Understand engagement metrics that lead to growth
Class Central Classrooms beta
YouTube videos curated by Class Central.
Classroom Contents
Growth Hacking Using Data
Automatically move to the next video in the Classroom when playback concludes
- 1 Intro
- 2 BI – the best decisions start here Mission - help business growth • Answers what question
- 3 Identify your Key Metric Identify #1 metric valuable for you
- 4 Data needs to have a meaning Use numbers in context ONLY. Be a story teller. Otherwise the punch line may be lost...
- 5 Engagement is the key Understand engagement metrics that lead to growth
- 6 Correlation Causation A/B test true to understand relationships
- 7 Conversion rate is tricky...
- 8 Understand Timing Know when you monetize your customer- at first touch point or later in their lifetime? • re-check frequently - it may change
- 9 Understand Behavior • How many times do they see pricing page?
- 10 Know your funnels Billing and Engagement funnels Pricing-checkout-order • Start survey-Edit survey-Send survey
- 11 Know your cohorts How is your retention doing y/y?
- 12 Break Down your Churn By Cohort • 1" term/2nd term or 1" purchase vs. 2nd purchase By Reason Compare yly
- 13 How old are your users? What is the age composition of your user base
- 14 Know your business globally What is your market penetration by country?
- 15 Compare yourself How do your prices compare to GDP or Big Mac Index?
- 16 Why? Data analytics=WHAT Talking to users=WHY
