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- How to analyze the process and identify bottlenecks via heat maps in Camunda Optimize
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Classroom Contents
Streamlining Customer Inquiry Processes with Machine Learning and Camunda
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- 1 - Welcome + Introduction
- 2 - How to follow up on positive, negative, and neutral Customer Sentiment
- 3 - Simple BPMN process with only human tasks
- 4 - How to run the process in Camunda Modeler and Tasklist
- 5 - How to check the process in Camunda Operate
- 6 - How to analyze the process and identify bottlenecks via heat maps in Camunda Optimize
- 7 - How to automate human tasks using the Camunda Hugging Face Connector
- 8 - Analyzing the updated process in Camunda Optimize
- 9 - Summary + Wrap-up