Streamlining Customer Inquiry Processes with Machine Learning and Camunda

Streamlining Customer Inquiry Processes with Machine Learning and Camunda

Camunda via YouTube Direct link

- Simple BPMN process with only human tasks

3 of 9

3 of 9

- Simple BPMN process with only human tasks

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Streamlining Customer Inquiry Processes with Machine Learning and Camunda

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  1. 1 - Welcome + Introduction
  2. 2 - How to follow up on positive, negative, and neutral Customer Sentiment
  3. 3 - Simple BPMN process with only human tasks
  4. 4 - How to run the process in Camunda Modeler and Tasklist
  5. 5 - How to check the process in Camunda Operate
  6. 6 - How to analyze the process and identify bottlenecks via heat maps in Camunda Optimize
  7. 7 - How to automate human tasks using the Camunda Hugging Face Connector
  8. 8 - Analyzing the updated process in Camunda Optimize
  9. 9 - Summary + Wrap-up

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