Customer Management

Customer Management

Great Learning via YouTube Direct link

Introduction and Agenda

1 of 10

1 of 10

Introduction and Agenda

Class Central Classrooms beta

YouTube videos curated by Class Central.

Classroom Contents

Customer Management

Automatically move to the next video in the Classroom when playback concludes

  1. 1 Introduction and Agenda
  2. 2 Introduction to customer management
  3. 3 Customer relationship management
  4. 4 CRM software
  5. 5 Features of CRM
  6. 6 Customer experience management
  7. 7 CRM, SCM and PLM
  8. 8 Customer success management
  9. 9 Marketing strategies to increase customer loyalty
  10. 10 Summary

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.