Completed
Losing the Executive Support NUMB-ers are what we like Large amounts of data which we know Represent transactions or events
Class Central Classrooms beta
YouTube videos curated by Class Central.
Classroom Contents
Nobody Understands Me Better - Executive Metrics
Automatically move to the next video in the Classroom when playback concludes
- 1 Intro
- 2 What is this about? Avoiding meaningless metrics Finding better metrics • Improving communication; driving action
- 3 Looking for this? (wrong track)
- 4 Don't show raw NUMB-ers!
- 5 Losing the Executive Support NUMB-ers are what we like Large amounts of data which we know Represent transactions or events
- 6 Executives Seek Quick Value
- 7 Show Business Impact: email
- 8 Build Strong Images
- 9 Email: Typical Presentation
- 10 Email: Better Story
- 11 Email: Improved Story
- 12 Explaining Vulnerabilities... Security Team see the servers as an unpatched mess. Server Admins see patching as a time waster... • Management tries to balance risk vs. effort..
- 13 Show (drive) Patching Success Two activities which are hard to value: - Patching Configuration (when not for performance)
- 14 Server grades: simplifying data Vulnerability measures are typically too abstract - Computed by taking a "risk score" per vulnerability Total cumulative score for an organization does not
- 15 Server Grading Approach
- 16 Server Grades: showing data
- 17 Other Metric Stories There are many stories to tell - Ask what needs to change or improve
- 18 Story: AntiVirus Failed to Clean Red is "bad" and costly. It shows AV failed and the machine required a manual reimage. • The downward trend got attention and fixed in October!
