Nobody Understands Me Better - Executive Metrics

Nobody Understands Me Better - Executive Metrics

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Intro

1 of 18

1 of 18

Intro

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Nobody Understands Me Better - Executive Metrics

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  1. 1 Intro
  2. 2 What is this about? Avoiding meaningless metrics Finding better metrics • Improving communication; driving action
  3. 3 Looking for this? (wrong track)
  4. 4 Don't show raw NUMB-ers!
  5. 5 Losing the Executive Support NUMB-ers are what we like Large amounts of data which we know Represent transactions or events
  6. 6 Executives Seek Quick Value
  7. 7 Show Business Impact: email
  8. 8 Build Strong Images
  9. 9 Email: Typical Presentation
  10. 10 Email: Better Story
  11. 11 Email: Improved Story
  12. 12 Explaining Vulnerabilities... Security Team see the servers as an unpatched mess. Server Admins see patching as a time waster... • Management tries to balance risk vs. effort..
  13. 13 Show (drive) Patching Success Two activities which are hard to value: - Patching Configuration (when not for performance)
  14. 14 Server grades: simplifying data Vulnerability measures are typically too abstract - Computed by taking a "risk score" per vulnerability Total cumulative score for an organization does not
  15. 15 Server Grading Approach
  16. 16 Server Grades: showing data
  17. 17 Other Metric Stories There are many stories to tell - Ask what needs to change or improve
  18. 18 Story: AntiVirus Failed to Clean Red is "bad" and costly. It shows AV failed and the machine required a manual reimage. • The downward trend got attention and fixed in October!

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