Customer Relationship Management Courses and Certifications

Coursera Instructor Network

Sales Analysis with Claude

Master AI-powered sales strategies using Claude to analyze data, personalize customer interactions, optimize sales processes, and create data-driven strategies for improved performance and faster deal closures.

• Coursera
• 4 hours 33 minutes
• On-Demand
• Paid Course

SAP UI5 / Fiori - Full Course

5 reviews

Comprehensive guide to building front-end applications with SAP UI5 and Fiori, covering essential concepts from basic setup to advanced features like routing, custom controls, and accessibility.

• freeCodeCamp
• 6 hours
• On-Demand
• Free Video

Learn Magento 2 - Magento Tutorials for Beginners

3 reviews

Comprehensive guide to Magento 2 e-commerce platform, covering setup, management, and advanced features for effective online store operation and optimization.

• YouTube
• 6 hours
• On-Demand
• Free Video

Salesforce Developer and Admin Training & Certification Program

2 reviews

Comprehensive Salesforce developer and admin training covering key concepts, best practices, and certification preparation. Gain hands-on experience designing cloud applications and automating processes.

• YouTube
• 2 days 20 hours
• On-Demand
• Free Video

SAP

SAP HANA Tooling in SAP Business Application Studio

2 reviews

Explore SAP HANA tooling in Business Application Studio: Calculation View editor, projects view, service binding, and more. Learn about new features, migrations, and integrations for efficient database development.

• YouTube
• 1 hour 5 minutes
• On-Demand
• Free Video

CrashCourse

Business Entrepreneurship by CrashCourse

In 17 episodes, Anna Akana will teach you entrepreneurship skills to help you start and run a small business. This course is based on a college-level curriculum with a variety of reference texts, including the Strategyzer Business Model Canvas.

• Independent
• 3-4 hours
• On-Demand
• Free Video

B2B Marketing

Explore B2B marketing strategies, from market fundamentals to performance evaluation, adapting to the changing business landscape and customer needs in a VUCA world.

• Swayam
• 12 weeks
• On-Demand
• Free Online Course

Gamification as a Business Strategy

Explore gamification strategies to enhance customer engagement, measure success, and make effective marketing decisions through hands-on experience and industry applications.

• Swayam
• 6 weeks
• On-Demand
• Free Online Course

Culture of Services: New Perspective on Customer Relations

1 review

Learn how to analyze and understand the difficult dynamics of customer service.

• edX
• 8 weeks, 2-3 hours a week
• Finished
• Free Online Course (Audit)

Debugging is one of the most important tools to do advanced work on SAP. The course is both for beginners than want learn to do debugging and also for experienced people that want to learn more tricks and the less used features of debugging.

• Independent
• On-Demand
• Free Online Course

SAP Accounts Payable Boot Camp

785 ratings at LinkedIn Learning

Discover how to effectively manage accounts payable (AP) tasks and transactions as a new SAP Finance user. Learn how to enter and review POs, grasp basic AP reporting, and more.

• LinkedIn Learning
• 1 hour 50 minutes
• On-Demand
• Free Trial Available

Tutorials Point

Salesforce

1 review

Comprehensive Salesforce training covering organization setup, architecture, apps, objects, data management, Apex programming, Visual Force, and deployment strategies.

• YouTube
• 3 hours 30 minutes
• On-Demand
• Free Video

Salesforce Developer Training

1 review

Learn Salesforce development through comprehensive training covering Apex, data manipulation, triggers, testing, asynchronous processing, integration, and custom user interfaces using Visualforce, Aura, and Lightning Web Components.

• YouTube
• 20 hours
• On-Demand
• Free Video

Salesforce Administration: The Big Picture

87 ratings at Pluralsight

Are you interested in becoming a Salesforce administrator but are not sure where to start? In this course, you'll delve deep into Salesforce administration and learn core skills like custom objects, page layouts, and point-and-click automation.

• Pluralsight
• 2 hours 38 minutes
• On-Demand
• Free Trial Available

Salesforce

Code with AMPscript

1 review

Learn how to use AMPscript to code campaigns in Marketing Cloud.

• Trailhead
• 3 hours
• On-Demand
• Free Online Course