Customer Relationship Management Courses and Certifications

Introduction to Microsoft Dynamics 365

51 ratings at Coursera

Comprehensive introduction to Microsoft Dynamics 365, covering marketing, sales, customer service, and field service capabilities. Learn to maximize CRM tools for stronger customer relationships and organizational efficiency.

• Coursera
• 10 hours 35 minutes
• On-Demand
• Free Online Course (Audit)

Salesforce Certified JavaScript Developer Exams Tutorials

48 ratings at Udemy

Salesforce Certified JavaScript Developer I Salesforce Certified JavaScript Developer I Exams Practice

• Udemy
• 3-4 hours
• On-Demand
• Paid Course

HubSpot

Sales Reporting with HubSpot

Learn to leverage HubSpot's tools for data-driven sales reporting. Master key metrics, custom reports, and visually compelling dashboards to analyze and improve business performance across customer lifecycle stages.

• Coursera
• 17 hours 42 minutes
• On-Demand
• Free Online Course (Audit)

25 Sales Strategies for B2B: The Complete B2B Masterclass

47 ratings at Udemy

Learn to increase sales and decrease spending, be able to create Facebook ads & set up highly converting sales funnels

• Udemy
• 3-4 hours
• On-Demand
• Paid Course

How To Get Your DREAM Salesforce Admin / Developer Job!

44 ratings at Udemy

Salesforce login included! Step-By-Step Guide to Boosting your Salesforce Career!

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

SAP

SAP Technology Consultant Hands-on Project

42 ratings at Coursera

Hands-on project to apply SAP technology consultant skills. Analyze customer needs, design solutions, implement systems, and conduct post-implementation reviews for real-world digital transformation scenarios.

• Coursera
• 18 hours 30 minutes
• On-Demand
• Free Online Course (Audit)

Salesforce Development Lifecycle and Deployment Designer 101

37 ratings at Udemy

Salesforce Development Lifecycle and Deployment Designer, Salesforce. SDLC, customer relationship management (CRM)

• Udemy
• 1 hour 19 minutes
• On-Demand
• Paid Course

Dynamics 365 CRM + PowerApps Developer Course - Part 2

30 ratings at Udemy

Out-of-the-box Customization of Microsoft Dynamics 365 Customer Engagement (CRM). A must have course for developers.

• Udemy
• 6 hours
• On-Demand
• Paid Course

Master SAP BusinessObjects Interview

26 ratings at Udemy

BusinessObjects Interview with Scenario based questions, Prepare Confidently

• Udemy
• 1 hour 35 minutes
• On-Demand
• Paid Course

SkillUp EdTech

Software Development on SAP HANA

23 ratings at Coursera

Gain foundational knowledge of SAP S/4HANA software development, exploring architecture, data modeling, development tools, functional modules, and implementation methodologies for technical and non-technical professionals.

• Coursera
• 2 hours 56 minutes
• On-Demand
• Free Online Course (Audit)

Automated a Manufacturing Business From A to Z with ODOO AI

21 ratings at Udemy

using AI technology and machines to perform specific tasks Fundamentals of Manufacturing System ‎Design and Analysis

• Udemy
• 4 hours 16 minutes
• On-Demand
• Paid Course

Dynamics 365 CRM + PowerApps Developer Course - Part 3

17 ratings at Udemy

Automate processes in Dynamics 365 CRM using Workflows, Business Rules, BPFs, Actions and Solutions

• Udemy
• 4-5 hours
• On-Demand
• Paid Course

How To Build Apps On Bubble

15 ratings at Udemy

Learn to build complex web applications using Bubble's visual programming platform. Master fundamentals, create MVPs quickly, and develop essential skills for app development without coding experience.

• Udemy
• 3-4 hours
• On-Demand
• Paid Course

Coursera Instructor Network

Improving Customer Retention

13 ratings at Coursera

Learn strategies to transform customers into loyal advocates through effective retention practices, loyalty programs, and data-driven marketing techniques. Enhance customer satisfaction and brand loyalty.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Paid Course

Improving Customer Experience

Learn strategies to enhance customer satisfaction through feedback analysis, relationship management, and service metrics for improved business outcomes.

• Study.com
• 4 hours 48 minutes
• On-Demand
• Paid Course