Community Management Courses and Certifications

Community Diversity and Inclusion as Business Metric - Beyond Feel-Good Tactics

Explore how diversity and inclusion in open source communities can be leveraged as a business metric, enhancing psychological safety and fostering growth across cultural boundaries.

• YouTube
• 33 minutes
• On-Demand
• Free Video

CNCF [Cloud Native Computing Foundation]

The Course of True Community Management Never Did Run Smooth - A One-Act Play

Exploring community management in open source through storytelling, comparing KubeCon practices with other communities, and highlighting inclusivity, kindness, and accessibility in ecosystem evolution.

• YouTube
• 29 minutes
• On-Demand
• Free Video

CNCF [Cloud Native Computing Foundation]

New Code of Conduct Incident Resolution Framework for CNCF Community

Overview of CNCF's proposed incident resolution framework for Code of Conduct violations, including its development process, key features, and opportunities for community feedback and adoption.

• YouTube
• 57 minutes
• On-Demand
• Free Video

CNCF [Cloud Native Computing Foundation]

Combat Maintainer Burnout with Proactive Metrics

Explore strategies to identify and prevent maintainer burnout using proactive metrics, ensuring project sustainability and community health in open-source development.

• YouTube
• 33 minutes
• On-Demand
• Free Video

CNCF [Cloud Native Computing Foundation]

Community Manager Role in Open Source Projects

Explore the multifaceted role of community managers in open source projects, covering maintainer support, events, communications, and community engagement strategies.

• YouTube
• 38 minutes
• On-Demand
• Free Video

Finding the Right Communication Platforms for Your Open Source Community

Exploring communication platforms for open-source communities: benefits, challenges, and best practices. Insights from experienced community managers on fostering engagement and culture through various tools.

• YouTube
• 44 minutes
• On-Demand
• Free Video

Building a Community Growth Flywheel

Discover strategies for nurturing open source communities, including gamification techniques and localization efforts, to foster engagement and create super-contributors.

• YouTube
• 26 minutes
• On-Demand
• Free Video

Transformative Mediation for Code of Conduct and Community Management

Learn powerful conflict resolution techniques for open source communities using Transformative Mediation, empowering individuals to address issues and improve interactions effectively.

• YouTube
• 41 minutes
• On-Demand
• Free Video

Community Management in Open Source Projects - 3 Steps to Success

Learn efficient community management techniques for open source projects, focusing on teaching essential practices, creating effective guidelines, and fostering successful collaborations.

• YouTube
• 38 minutes
• On-Demand
• Free Video

Avoiding Maslow's Hammer: The Problem of the Birmingham Screwdriver in Open Source Non-profits

Explore strategies for creating effective open source non-profits, avoiding common pitfalls, and fostering community growth through thoughtful organizational structures and practices.

• YouTube
• 45 minutes
• On-Demand
• Free Video

Community Transformation - Enabling Scalable Onboarding Through Data-Driven Initiatives

Explore data-driven strategies for scalable community onboarding, focusing on resource mapping, persona creation, and effective contributor engagement techniques.

• YouTube
• 48 minutes
• On-Demand
• Free Video

Creating Community Messaging Strategy for Events and Beyond

Learn effective community messaging strategies for events and beyond, focusing on engagement, inclusivity, and long-term impact in open source communities.

• YouTube
• 41 minutes
• On-Demand
• Free Video

Building Contributor-centric Systems

Explore strategies for creating systems that prioritize and empower contributors, enhancing collaboration and productivity in open-source projects.

• YouTube
• 36 minutes
• On-Demand
• Free Video

Codes of Conduct in Action - Evolving Best Practices for Incident Response

Explore best practices for resolving Code of Conduct incidents in open source communities, including reporting, investigation, mediation, and risk management strategies.

• YouTube
• 42 minutes
• On-Demand
• Free Video

How to Grow and Mentor an Open Source Community and Achieve Corporate Collaboration

Learn strategies for fostering open-source communities, mentoring contributors, and facilitating collaboration among numerous corporations in this insightful presentation by Juan Pan from SphereEx.

• YouTube
• 25 minutes
• On-Demand
• Free Video