Google Cloud Skills Boost Courses

Intro to CCAI and CCAI Engagement Framework

Explore Google's Contact Center AI solutions, including generative AI features, engagement models, business cases, and use cases for transforming customer service operations.

• Google Cloud Skills Boost
• 1 hour 15 minutes
• On-Demand
• Free Online Course

Gemini in Google Drive

Explore Gemini's AI capabilities in Google Drive, enhancing workflows through file analysis, prompt refinement, and information synthesis across multiple sources.

• Google Cloud Skills Boost
• 15 minutes
• On-Demand
• Free Online Course

Introduction to Reliable Deep Learning

Explore reliable deep learning techniques to create trustworthy AI systems that understand and communicate uncertainty, enhancing robustness in high-stakes scenarios.

• Google Cloud Skills Boost
• 2 hours
• On-Demand
• Free Online Course

Introduction to Security in the World of AI

Equip leaders with strategies for secure AI management, covering risk identification, data protection, compliance, and infrastructure resilience across industries.

• Google Cloud Skills Boost
• 1 hour
• On-Demand
• Free Online Course

Google Threat Intelligence

Unmatched visibility into threats with detailed intelligence for proactive mitigation. Learn capabilities, incident response, advanced hunting, and attack surface management using Google's platform.

• Google Cloud Skills Boost
• 8 hours
• On-Demand
• Free Online Course

Agent Assist Voice and Integrations

Enhance agent productivity with Contact Center AI Agent Assist for voice interactions. Learn live transcription, knowledge assist, summarization, and integration options.

• Google Cloud Skills Boost
• 1 hour 45 minutes
• On-Demand
• Free Online Course

Responsible AI: Applying AI Principles with Google Cloud

Aprenda a implementar IA responsável em sua organização usando as melhores práticas do Google Cloud, incluindo governança, revisões e estudos de caso.

• Google Cloud Skills Boost
• 2 hours
• On-Demand
• Free Online Course

Trust and Security with Google Cloud

Explore cloud security fundamentals, Google Cloud's multilayered infrastructure protection, and how Google builds customer trust. Learn key concepts for securing data and applications in the cloud.

• Google Cloud Skills Boost
• 1 hour 15 minutes
• On-Demand
• Free Online Course

Innovating with Google Cloud Artificial Intelligence

Explore AI and ML's transformative potential in business processes, covering fundamentals, Google Cloud solutions, and responsible AI implementation strategies.

• Google Cloud Skills Boost
• 1 hour
• On-Demand
• Free Online Course

MySQL to Cloud Spanner

Learn to migrate MySQL databases to Cloud Spanner using Dataflow, covering assessment, data transfer, user migration, and validation for enhanced scalability and performance.

• Google Cloud Skills Boost
• 8 hours
• On-Demand
• Free Online Course

AppSheet Team Hierarchy

Define and manage teams and organizations effectively in Google AppSheet, enhancing collaboration and streamlining workflow processes.

• Google Cloud Skills Boost
• 8 hours
• On-Demand
• Free Online Course

Enterprise Search on Generative AI App Builder

Integrate enterprise-grade generative AI search using Google's Generative AI App Builder. Learn to create, configure, and manage search engines for internal and public websites, enhancing information accessibility.

• Google Cloud Skills Boost
• 8 hours
• On-Demand
• Free Online Course

Chronicle SOAR Developer

Learn to customize Chronicle, integrate third-party tools, and enhance its capabilities through hands-on development of actions, entities, and connectors.

• Google Cloud Skills Boost
• 1 hour 15 minutes
• On-Demand
• Free Online Course

Chronicle SOAR Analyst

Learn to effectively handle security incidents using Chronicle SOAR, covering playbook development, incident handling for malware and phishing, and dashboard reporting.

• Google Cloud Skills Boost
• 4 hours 15 minutes
• On-Demand
• Free Online Course

Chronicle SOAR Fundamentals

Explore Chronicle SOAR's core features, including UI, connections, and settings. Master case management, integrations, and playbooks for efficient security operations.

• Google Cloud Skills Boost
• 4 hours
• On-Demand
• Free Online Course