The success of every organization depends on attracting and retaining customers. Although the marketing concepts for doing so are well established, digital technology has empowered customers, while producing massive amounts of data, revolutionizing the processes through which organizations attract and retain customers. In this course, students will learn how to identify new opportunities to create value for empowered consumers, develop strategies that yield an advantage over rivals, and develop the data science skills to lead more effectively, allocate resources, and to confront this very challenging environment with confidence.
Overview
Syllabus
- Leading Strategy with a Customer Perspective with Gregory Carpenter
- In this module, we will explore the changes that the digital age has empowered consumers and the impact of that change on how firms create value for consumers and competitive advantage in the process. We will explore the strategy development process, the role of brands, and the the successful evolution of brands over time.
- Creating a truly customer-focused culture to unleash growth with Gregory Carpenter and Sanjay Khosla
- In this module, we will explore the concept of corporate culture and how you as a leader can help create a culture well suited for the digital age. We will explore the nature of culture, the values of successful firms, how firms adapt to change, empower individuals, and unleash growth.
- Leadership’s Role in Analytics with Florian Zettelmeyer
- Why the data explosion in marketing has made an understanding of Big Data and Analytics essential for Leadership through Marketing.
- A Working Knowledge of Data Science with Florian Zettelmeyer
- Get started with a Working Knowledge of Data Science by learning a simple framework that will help you catch a large fraction of the bad analytics you encounter on a regular basis.
Taught by
Florian Zettelmeyer, Sanjay Khosla and Greg Carpenter
Tags
Related Courses
Related articles
Reviews
5.0 rating, based on 4 Class Central reviews
4.6 rating at Coursera based on 456 ratings
-
Nowadays, Leadership Through Marketing is one of the most powerful jobs in the world. If you want to have the future in your hand, have this course and see where it takes.
-
I would like to know more about this course
I had before take this opportunity about seven years ago when I started working with Saudi telecommunications company -
Its very interesting, and also have no rek for me and also have you too too much my life is not the way to to be
