Knowledge Accelerators Courses

Customer Service Fundamentals

1746 ratings at Coursera

Develop essential skills for IT customer service: communication, empathy, problem-solving, and process adherence. Interactive training prepares you for entry-level roles in tech support and client care.

• Coursera
• 23 hours 57 minutes
• On-Demand
• Free Online Course (Audit)

Data-Driven Decisions with Power BI

252 ratings at Coursera

Aprende a usar Power BI desde cero, gestionando páginas, visualizaciones y datos. Importa, conecta, limpia y modela datos, crea y publica informes, y domina la creación de dashboards.

• Coursera
• 13 hours 47 minutes
• On-Demand
• Free Online Course (Audit)

From Excel to Power BI

861 ratings at Coursera

Learn to transition from Excel to Power BI, mastering data import, visualization, and dashboard creation. Develop skills to analyze large datasets and make data-driven decisions using familiar Microsoft tools.

• Coursera
• 3 hours 29 minutes
• On-Demand
• Free Online Course (Audit)

Promoting Accessible Workplaces with Assistive Technology

Explore assistive technologies and inclusive practices to create accessible workplaces and educational environments for individuals with disabilities, focusing on Microsoft and Windows tools.

• Coursera
• 8 hours 31 minutes
• On-Demand
• Free Online Course (Audit)

The ABC's of GDPR: Protecting Privacy in an Online World

30 ratings at Coursera

Comprehensive overview of GDPR for professionals, covering compliance roles, data subject rights, organizational responsibilities, and non-compliance consequences.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Free Online Course (Audit)