Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!
Discover the root causes of workplace conflict and learn practical strategies to resolve them in this insightful TEDx talk. Explore how underlying organizational structures, rather than individual personalities, often fuel workplace tensions. Gain valuable insights from management consultant Liz Kislik's 25 years of experience working with diverse organizations. Learn five effective steps to identify and address conflict's core issues, enabling more productive work environments. Understand the concept of "lizard listening," the importance of checking "evil logic," and how to use "elephant cards" to facilitate difficult conversations. Apply these techniques to transform workplace dynamics, improve team relationships, and boost organizational performance.