Who's Not in the Room? Build Better Products by Engaging Hard to Reach Users

Discover how to create more inclusive and effective products by engaging hard-to-reach users in this insightful 35-minute conference talk. Learn from a real-world project involving teens experiencing bullying, and gain valuable strategies for challenging your own assumptions and biases as a technologist. Explore techniques for incorporating user-driven insights into your design process, uncovering unique community struggles, and making informed product iterations. Acquire practical skills for engaging difficult-to-access audiences and ensuring your solutions are truly valuable for all users, regardless of your specific role in product development.