Overview
Explore a 17-minute conference talk that delves into the transformative potential of conversational AI in human resources technology. Learn how conversational AI is revolutionizing HR processes, from its fundamental concepts to practical applications in the workplace. Discover the key benefits of implementing AI-driven solutions in HR, including improved efficiency and enhanced employee experiences. Gain insights into the essential aspects of designing effective conversational AI experiences, addressing common challenges, and conducting user research for personalization. Examine the role of anthropomorphism in AI interactions, the integration of natural language with graphical interfaces, and strategies for meeting employees' technological needs. Master the delicate balance between AI innovation and traditional HR technology while understanding best practices for successful implementation in modern HR departments.
Syllabus
Introduction and Speaker Background
Defining Conversational AI
Conversational AI in HR Tech
Benefits of Conversational AI in HR
Designing Conversational AI Experiences
Challenges and Considerations in AI Design
User Research and Personalization
Anthropomorphism in AI
Combining Natural Language with Graphical UIs
Meeting Employees Where They Are
Balancing AI with Traditional Technology
Conclusion and Final Thoughts
Taught by
Conf42