Learn essential strategies for troubleshooting livestreams in this 47-minute video from Ecamm Live. Discover how to plan ahead, handle unexpected issues, and maintain a smooth production. Explore topics like testing equipment, building rapport with guests, managing internet connectivity, and creating backup plans. Gain insights from guest Katie Fawkes on real-world troubleshooting experiences. Master the art of staying calm under pressure, effectively communicating with support teams, and leveraging community resources. Dive into practical tips for gear management, platform familiarity, and content preparation to ensure successful livestreams.
Overview
Syllabus
- Intro
- Review
- I have a plan! What could possibly go wrong?
- Do a test, push buttons, push it to its limits
- Have a closed Facebook group for testing
- Caution don’t point
- Do a personality test
- Be the calming voice
- Softskill - Building rapport
- Take screenshots during your tests
- Using the features in interview mode
- Let your guest know when the breaks are
- Read your guest
- Naming your private group
- Understand your gear
- Make sure your gear is where it is supposed to be use tape
- Biggest pain point internet don’t ignore it
- Consider an internet backup plan
- Beware of using copyrighted material
- YOU need to know the ins and outs of every single platform you will be using
- Don’t let anyone on your production network
- Have backups
- Handling issues/troubleshooting
- Contacting support and what info to provide
- Using the community for general questions
- Practice, practice, practice
- Handling technical issues
- Be prepared and stay calm
- Expect that things will go wrong
- Consider having recordings of presentations as a backup
- Consider having a backup platform
- A look behind the curtain
- Exporting your scenes
- Knowing what you are going to say
- Wrap-up
Taught by
Ecamm Live
