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Towards Zero Change Incidents: Intuit's Strategy for Implementing AI-Driven Progressive Delivery

CNCF [Cloud Native Computing Foundation] via YouTube

Overview

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Explore a conference talk that delves into Intuit's innovative approach to achieving zero change incidents through AI-driven progressive delivery. Learn how Intuit addresses the challenge of deployment-related incidents, which accounted for 33% of their issues last year, by implementing a sophisticated machine learning-based system. Discover how the company monitors and manages approximately 2500 services using Prometheus for multivariate metrics analysis, moving beyond traditional static thresholds. Through a detailed case study, examine the integration of Numaproj and its ML models with Argo Rollouts to generate real-time anomaly scores during deployments. Understand how AIOps techniques are leveraged to maintain service reliability and enhance customer experience, while gaining insights into the practical implementation of automated rollback capabilities in a large-scale enterprise environment.

Syllabus

Towards Zero Change Incidents: Intuit's Strategy for Implem... Avik Basu & Saravanan Balasubramanian

Taught by

CNCF [Cloud Native Computing Foundation]

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