Overview
Explore the journey of implementing design thinking in the banking industry through this 56-minute webinar featuring Steve Suarez, former Global Head of Risk Transformation at HSBC. Gain insights into Suarez's experience of introducing innovation and design thinking to a traditional financial institution. Discover how he navigated challenges, achieved successes, and learned key lessons while building a corporate innovation training program. Learn about Suarez's path in discovering, learning, and practicing innovation, and receive valuable advice for introducing and leading innovation within your own company. Understand how design thinking can be applied to sectors like banking and risk management to enhance customer experiences and maintain a competitive edge. This Stanford University webinar, led by d.school Adjunct Professors Justin Ferrell and Jeremy Utley, offers a unique perspective on transforming corporate culture through innovative approaches.
Syllabus
Stanford Webinar: Leading Innovation and Design Thinking
Taught by
Stanford Online