Transformation Journey of E2E Customer Flow Testing to Proactive Synthetic Monitoring System

Explore the transformation of PayPal's end-to-end customer flow testing into a proactive synthetic monitoring system in this 29-minute conference talk from SREcon23 Asia/Pacific. Discover how automated test runs evolved from validating new releases to becoming a crucial change reliability lever and synthetic monitoring tool. Learn how this system helps prevent incidents, reduces mean time to detect issues, and enables proactive alerting for improved site health management. Gain insights into PayPal's approach to ensuring customer transaction flows function correctly across availability zones and meet performance thresholds.