Are We All on the Same Page? Let's Fix That

Explore a conference talk from SREcon23 Asia/Pacific that addresses the challenge of implementing effective alerting strategies in complex distributed systems. Learn about Adaptive Paging, an innovative alert handler that utilizes causality from tracing and OpenTelemetry's semantic conventions to identify and notify the team closest to the problem. Discover how this approach enables organizations to maintain a symptom-based alerting strategy without overwhelming teams or causing alert fatigue. Gain insights into setting thresholds derived from operation service level objectives and understand how this method can improve incident response in large-scale, multi-team environments.