Explore effective strategies for mentoring new Site Reliability Engineers (SREs) in this 28-minute conference talk from SREcon22 Americas. Delve into the importance of mentorship in operations and reliability fields, especially for early-career professionals, given the scarcity of formal training. Learn how to overcome mentoring challenges in remote work settings brought on by the pandemic. Discover guiding principles, documentation techniques, and Slack usage tips to enhance your mentoring skills. Address common issues in mentoring and abstraction, and understand the concept of sponsorship. Benefit from the insights of Chastity Blackwell, a seasoned operations professional with over two decades of experience across various sectors.
Overview
Syllabus
Intro
Why talk about mentorship
Why mentorship is important
What it takes to be a good mentor
Guiding principles
Documentation
Using Slack
Issues with mentoring
Issues with abstractions
Sponsorship
Conclusion
Taught by
USENIX
