A Dashboard Is Worth a Thousand Words - Better Monitoring for Better Ops

Explore a conference talk from SREcon19 Asia/Pacific that delves into the transformative power of effective monitoring systems in large-scale scientific organizations. Learn how CERN implemented a new monitoring system, integrating metrics and logs for infrastructure and services using technologies like Kafka, Grafana, InfluxDB, and Elasticsearch. Discover how this initiative not only improved service operations but also fostered awareness of Site Reliability Engineering (SRE) practices among service managers. Gain insights into the design decisions, operational challenges in scaling the system to tens of thousands of hosts, and strategies for enhancing monitoring practices by introducing concepts such as Service Level Indicators (SLIs) and Service Level Objectives (SLOs). Understand the benefits derived from this approach and how it bridges the gap between traditional IT service operations and modern SRE practices in a scientific context.