Overview
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Explore the challenges of SRE autonomy and strategies for managing it in this 28-minute conference talk from SREcon19 Americas. Delve into the puzzling diversity of automation tools and processes within SRE organizations, and uncover the reasons behind this phenomenon. Learn from a decade-long case study of a widely adopted internal SRE tool at a large company. Gain insights into overcoming duplication of development efforts across teams. Examine the psychological factors influencing tool adoption and discover approaches to promote standardization. Understand the balance between autonomy and efficiency in SRE practices, and explore solutions for automating and cultivating a culture of shared tooling.
Syllabus
Introduction
Sisyphus
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Success is Baffling
Two Big Challenges
Alice in Wonderland
Cursive Autonomy
Personal Evidence
Postmortem
Evidence
Brecon Beacons
Selection Autonomy
The Curse of Autonomy
The Challenge
The Psychology
Automate Your Way Out
Supply Demand
Culture
Taught by
USENIX