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Explore how Site Reliability Engineering (SRE) techniques can be applied to the construction, packaging, and shipment of installed software in this 27-minute conference talk from SREcon19 Americas. Learn from Theo Schlossnagle of Circonus as he shares insights on adapting SRE principles, typically used for service delivery, to on-premise software deployment. Discover how these techniques can enhance the reliability and resiliency of shipped software products, particularly in hybrid customer environments. Gain valuable knowledge on implementing an SRE mindset beyond traditional service deployment scenarios.