AI Coworker and the Future of Telecommunications Infrastructure Operations System

Explore a 21-minute conference talk from SK TECH SUMMIT 2023 that delves into the transformation of telecommunications infrastructure operations through AI integration. Learn about SKT ICT Infra's innovative AI Co-worker system, which combines big data-based predictions, classifications, text and image recognition, and LLM technology to assist human workers in network design, construction, and operations. Discover key AI solutions including A-TLAS for wireless coverage analysis, A-STAR for quality management, Core service fault monitoring AI, customer usage trend analysis AI, and drone-based tower safety inspection AI. Gain insights into building sustainable DevOps systems and developing team-wide capabilities in core infrastructure technologies. The presentation is delivered by Soo-gon Ha from SK Telecom, who brings 18 years of experience in data analysis across telecommunications, manufacturing, and public sectors, and currently leads AI/DT initiatives for SKT's ICT infrastructure serving 26 million customers.