Explore a fascinating TED talk that delves into the paradox of choice and its impact on consumer behavior. Learn how businesses can enhance the decision-making experience for customers when faced with numerous options. Discover cutting-edge research that reveals why people tend to freeze up when presented with an overwhelming array of choices, and gain valuable insights into effective strategies for simplifying the selection process. Understand the balance between customization and decision paralysis, and how companies can optimize their offerings to improve customer satisfaction and engagement. This 16-minute presentation offers practical takeaways for businesses, marketers, and anyone interested in the psychology of choice and decision-making.
Overview
Syllabus
Sheena Iyengar: How to make choosing easier
Taught by
TED