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YouTube

ServiceNow Service Catalog Training

via YouTube

Overview

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Dive into a comprehensive 2.5-hour training series on ServiceNow Service Catalog, designed for administrators and developers seeking to master catalog development and implementation. Explore key concepts, from basic overview to advanced topics, including catalogs, categories, catalog items, and various types of variables. Learn to create customized portals for customer self-service, standardize request fulfillment, and automate workflows efficiently. Gain expert-level knowledge on Service Catalog, drawing from real-world project experiences such as implementing a Generic workflow for automating different forms. Enhance your ServiceNow skills and streamline your organization's service offerings through this in-depth, practical training.

Syllabus

#1 ServiceNow Service Catalog Training | Overview.
#2 ServiceNow Service Catalog Training | Terms and Roles.
#3 ServiceNow Service Catalog Training | Catalogs.
#4 ServiceNow Service Catalog Training | Categories.
#5 ServiceNow Service Catalog Training | Catalog Item.
#6 ServiceNow Service Catalog Training | Variables.
#7 ServiceNow Service Catalog Training | Create different types of Variables.
#8 ServiceNow Service Catalog Training | Variable Attributes.
#9 ServiceNow Service Catalog Training | Additional configuration of Variables.

Taught by

SAASWITHSERVICENOW

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