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Explore the intricacies of cybersecurity in the aviation industry through this engaging 38-minute conference talk from RSA Conference. Gain an insider's perspective as United Airlines' VP and CISO Emily Heath delves into the unique challenges and strategies of running a dynamic security program for one of the world's largest airlines. Discover how the airline business approaches security, the impact of evolving travel trends on security protocols, and the crucial role of the support team. Learn about below-the-wing operations, the aviation ecosystem, critical operational systems, and the implementation of machine learning in security frameworks. Understand the implications of GDPR, the importance of critical partnerships, and innovative approaches to combating phishing campaigns. This informative presentation offers valuable insights into the creative solutions required to maintain security at 36,000 feet and beyond.