Beyond Blameless

Explore the nuanced concept of blamelessness in production operations teams through this thought-provoking conference talk. Delve into the aftermath of John Allspaw's influential "Blameless Post-Mortems" and examine how organizations often misinterpret the concept. Discover why simply trying to "be blameless" without understanding blame can lead to the prohibition of essential activities for learning and growth. Analyze the potential loss of resilience-building opportunities when organizations avoid attribution and event analysis in fear of blame. Gain insights into striking a balance between fostering a blame-free culture and maintaining crucial learning processes to enhance team performance and organizational resilience.