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Explore a thought-provoking webinar session on patients' rights, focusing on the right to be heard, grievance redressal, and proper patient referral. Delivered by Prof. (Dr.) Mukesh Yadav as part of a larger event on Patients' Rights & Responsibilities and Safety, this 35-minute talk delves into the crucial aspects of legal authority and regulation in healthcare. Gain insights into the importance of establishing effective systems for addressing patient concerns and ensuring appropriate referrals. Learn how these practices contribute to overall patient safety and the protection of their legal rights within the healthcare system.