Revolutionizing Customer Experience with Azure TTS Avatar and OpenAI

Explore a 47-minute Microsoft Ignite conference talk demonstrating CDW's innovative implementation of Azure TTS Avatar, Azure OpenAI, and agentic architecture to transform customer interactions. Discover how CDW created a groundbreaking solution that enables natural language coffee ordering through an interactive demonstration at a live event. Examine the integration of Large Language Models (LLMs) with Retrieval Augmented Generation (RAG) to provide real-time, context-aware responses to CDW-specific questions. Join speaker Nathan Cartwright as he presents this cutting-edge case study showcasing the future of customer experience technology.