Reimagining Knative - A Case Study on Improving Documentation Through Design

Explore a case study on improving open-source project documentation through user experience design in this conference talk. Discover how the Knative UX working group employed user research methods like card sorting and surveys to enhance website navigation and structure documentation more effectively. Learn about strategies to improve user experience and accessibility in open-source projects, applicable to both contributors and users. Gain insights into overcoming documentation challenges and organizing project information for better usability and adoption. Walk away with practical user research techniques to implement in your own projects, bridging the gap between technical development and user-friendly documentation.