Bridging the Gap - Creating Trust Between Non-Technical Stakeholders and Engineering Teams

Discover strategies for fostering trust between non-technical stakeholders and engineering teams in this 40-minute conference talk from RailsConf 2023. Learn how to leverage data and analysis to effectively communicate progress, using practical tactics involving the Pivotal Tracker API and Google Apps Scripts. Explore methods for extracting relevant metrics, analyzing data, and providing insightful analysis to bridge communication gaps. Gain valuable insights on how building trust can enhance project success and lead to better outcomes for all parties involved.