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Embark on a Star Trek-themed journey exploring queuing theory and application scaling in this 30-minute conference talk. Discover the key differences between parallelism and concurrency, and learn when to apply additional threads or processes for optimal performance. Gain insights into sidekiq and puma implementations with varying concurrency settings across diverse IO scenarios. Delve into practical examples that illustrate how to effectively leverage queuing theory principles to enhance your Rails applications' scalability and efficiency.